Frequently Asked Questions

Where do you get your stock from?

 All items are either bought directly from the store or from different reliable sources around the world.

Are you able to send more photos of an item?

Yes, if you are not sure on an item because its second hand then feel free to message us and we will send you photos showing the full condition of the item.

Are all your items authentic?

Yes, the authenticity of every item is double checked upon arrival.

Where do you get your prices from?

Our prices are set by the market value of the item and is often updated accordingly. This is determined by checking websites currently selling the item and also looking at previous sale prices.

Is everything brand new?

No, not everything on the site is brand new. To be sure of the condition, read the description of the item.

How long does it take you to source an item?

Sourcing items all depends on the rarity of the item. If you pre order something before a drop you will be informed on release day how long it will take for the item to get to you. It will usually take up to a week to find an item but this can be longer, depending on the age and rarity.

Where can I track my order?

Your shipping details will be emailed to you once your order has been processed and dispatched.

Returns?

If you need to refund an items please get in touch of us via instagram @streetwearshopper or email us at streetwearshopper@gmail.com for the location to send the parcel back to.

If you need to return the item it must come back in the condition it was sent, so if the item was brand new in the bag this is how it will need to be returned.